Privacy Policy.

We may collect information when you request a quote, book an appointment, contact us, interact with our social media pages, or use our website. This can include:

• Your name, telephone number, and email address
• Your service location or address
• Vehicle details such as size, make, model, and condition
• Services requested and preferred appointment dates
• Messages, photographs, and information you choose to provide
• Appointment history and payment or transaction records

We may also collect technical information such as IP address, browser and device type, pages visited, referral source, and website interactions.

We use information to:

• Respond to questions, quote requests, and service inquiries
• Estimate costs and schedule detailing appointments
• Send service communications, confirmations, and reminders
• Process payments, maintain records, and provide customer support
• Improve our website, advertising, and customer experience
• Send promotional messages when permitted by law and your preferences
• Protect our website, services, and business operations

When you contact us or request a quote, we may use the contact details you provide to respond to your inquiry, discuss services, and coordinate an appointment.

Where you separately consent to receive automated text messages, we may send communications consistent with that consent, such as appointment reminders, service updates, or promotional offers. Message frequency may vary; message and data rates may apply.

You may unsubscribe from promotional emails using an available unsubscribe link or by contacting us directly.

Our website may use cookies and similar technologies to operate the site, understand visitor activity, measure advertising performance, and improve customer experience.

Depending on what is enabled on our website, these technologies may include Google Analytics, Google Ads conversion tracking, Google Tag Manager, Meta advertising technologies, and site performance or security tools.

These technologies may collect device and browsing information and may be used to measure advertising or show relevant advertisements, subject to provider policies and applicable law. You can adjust browser cookie controls and available advertising preferences offered by Google or Meta.

To ask about applicable privacy or advertising choices, please use the contact details at the end of this policy.

Information submitted through our website or advertising lead forms may be processed through our website forms, scheduling tools, and customer relationship management systems, including GoHighLevel.

We use these tools to manage inquiries, track service requests, communicate with customers, and coordinate appointments. Some communications may be assisted by automated workflows or AI tools. You may ask to speak directly with a person.

We may use providers for website hosting, forms, customer management, scheduling, payment processing, communications, analytics, and advertising. Information may be shared with them as reasonably needed to provide those services or when otherwise permitted by law.

Payments may be processed by third-party providers such as Square, which maintain their own privacy and security practices. Please do not send complete payment-card details through a general quote form.

We may photograph a vehicle before, during, or after service for documentation or quality-control purposes. When required, we seek appropriate permission before using identifiable customer vehicles, personal belongings, or customer information in public marketing materials.

Contact us if you have questions or concerns about a photo associated with your vehicle.

We retain information for as long as reasonably needed to handle inquiries, serve customers, keep business and accounting records, resolve disputes, and meet applicable obligations. Retention periods vary depending on the information and its purpose.

When information is no longer needed, we take reasonable steps to delete it or otherwise handle it securely.

We use reasonable administrative and technical measures designed to help protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no website, electronic communication, or storage system can be guaranteed completely secure.

Depending on applicable law, you may be able to request access to, correction of, or deletion of some personal information. You may also have options to opt out of certain advertising-related uses of data.

Contact us using the information below to make a request. We may need to verify your identity and will respond as required by applicable law.

Our website and detailing services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our website. Please contact us if you believe a child has submitted information to us.

Our website may link to social media networks, booking platforms, payment providers, or other websites. Those third parties have their own privacy practices. We encourage you to read their policies when using their services.

We may update this Privacy Policy as our services, technology, or legal obligations change. Updates will appear on this page with a revised last-updated date.